Client Care Specialist (Reception) - Banded Peak Veterinary Hospital
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Banded Peak Veterinary Hospital is located only 30 minutes from Calgary in the beautiful hamlet of Bragg Creek. Close to the mountains and Kananaskis Country, the area is perfect for any outdoor activities including hiking and biking on our beautiful trails.
Our team is friendly, fun, professional, and always looks forward to meeting new people and bringing them into our work family. Our website is www.bpvh.ca
About The Role:
Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.
What We Offer:
- Competitive Base Salary
- Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
- Comprehensive Benefits Include: Medical, Dental & Life Insurance
- Flexible Schedule
- Vacation & Paid Time Off
Meet VetCare:
VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.
