Client Care Specialist - Vancouver South Animal Hospital

At Vancouver South Animal Hospital our dedicated, caring team of veterinarians and assistants is committed to providing trustworthy and professional care to our clients' furry family members. Our priority is the well-being and health of our patients whenever they come in for a hospital visit. We have a warm, welcoming, supportive and close team and a happy working environment! Welcome to check our website: https://southvanvet.ca.

About The Role:

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. 

Please note, shifts will require and include at least 1 weekend day each week. Experience in the pet/animal industry and having medical office reception experience is considered an asset.

Expected Wage Range: $17.00 - $22.60

What We Offer:

• Competitive Base Salary
• Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
• Comprehensive Benefits Include: Medical, Dental & Life Insurance
• Flexible Schedule
• Vacation & Paid Time Off

Meet VetCare:

VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.