Client Care Specialist (Reception) - Beck Veterinary Clinic

At Beck Veterinary Clinic (www.beckvet.com), we’re not just about exceptional patient care—we’re about building a thriving community of passionate professionals who love what they do! Nestled in the heart of Edmonton, our clinic is more than just a workplace; it's a place where innovation meets compassion, and every team member plays a crucial role in making a difference in the lives of our patients and their families. If you’re looking to join a clinic that’s as committed to your growth as it is to patient care, and where every day brings a new opportunity to learn and laugh, then Beck Veterinary Clinic is the place for you!

About The Role:

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Alongside client care duties, there maybe technologist assistant duties which you will be required to do as well. 

What We Offer:

• Competitive Base Salary
• Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
• Comprehensive Benefits Include: Medical, Dental & Life Insurance
• Flexible Schedule
• Vacation & Paid Time Off

Meet VetCare:

VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.