Client Care Specialist - All About Pets Clinic

All About Pets Animal Hospital is an extremely welcoming, small animal clinic.  We are situated in the downtown core of Langley, BC (about 15 minutes off of Highway 1) and are close to many great areas of food, shopping, parks and walking trails too! We strive to provide a calm and comfortable environment for all, with very engaged staff, and a loyal client base.  The clinic is well maintained and provides a clean and organized work space.  Our team is a grouping of hard working/fun loving people who love to share as many laughs as possible, and we love to spoil our Doctors. Please check out our website at allaboutpetsbc.com. 

About The Role:

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Experience in a position with client care tasks or working in a veterinary space is required. 

Expected Wage Range: $17.00 - $22.60

What We Offer:

• Competitive Base Salary
• Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
• Comprehensive Benefits Include: Medical, Dental & Life Insurance
• Flexible Schedule
• Vacation & Paid Time Off

Meet VetCare:

VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.