Client Care Specialist - White Rock Veterinary Hospital

White Rock Veterinary Hospital is looking for a skilled Veterinary Assistant to join our growing team! We are a larger 4 DVM practice, and we are very passionate about high quality patient and client care. We have been proudly AAHA Accredited since 1987! Our ideal candidate will have strong communication and people skills, and have some experience in the Veterinary field as well as leadership. Our team is very passionate about the amazing work we do, and we are a calm team who works well with everyone.  Apply today to join the White Rock team!
 

 About The Role:

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Experience with PIMS and customer care is an asset. 

Expected Wage Range: $17.00 - $22.60

What We Offer:

• Competitive Base Salary
• Networking, Collaboration & Knowledge Exchange With Other Veterinarians Within Our Practices
• Comprehensive Benefits Include: Medical, Dental & Life Insurance
• Flexible Schedule
• Vacation & Paid Time Off

Meet VetCare:

VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.